Terms and Booking Conditions

Last updated: 15 October 2026

These Terms and Booking Conditions (“Conditions”) govern all bookings made with TouringCork, a sole trader walking tour business operated by Patrick Murphy, Cork, Ireland (CRO Business Name Registration: 786146). By completing a booking you confirm that you have read, understood, and agreed to these Conditions on behalf of yourself and all members of your party.

For questions, please contact us at info@touringcork.com or through the contact page at www.touringcork.ie/contact.

1. Booking and Payment

1.1 How to book

Tours may be booked through our website (www.touringcork.ie), through our authorised third-party listing platforms (Viator, GetYourGuide, TripAdvisor Experiences, Airbnb), or by direct arrangement for private group bookings. A booking is confirmed only when you receive a written confirmation from us or from the relevant platform.

1.2 Pricing

Our standard ticket prices are:

• Adult: €25 per person
• Under 18 / Student (with valid ID): €15 per person

Private group tours are priced separately and confirmed in writing at the time of booking. All prices are inclusive of VAT where applicable. Prices are subject to change. The price confirmed at the time of booking is the price you will pay.

1.3 Payment

Full payment is required at the time of booking, including for private group tours. For a small number of larger or bespoke private and corporate bookings, we may instead agree a deposit in writing to secure the date, with the balance due before the tour. Payment is processed securely via Stripe or the relevant third-party platform. We do not store your card details.

2. Cancellation and Refunds

2.1 Cancellation by you

If you need to cancel your booking:

• Cancellations made more than 24 hours before the scheduled tour start time: full refund
• Cancellations made within 24 hours of the scheduled tour start time: no refund

To cancel, please contact us at info@touringcork.com as soon as possible, quoting your booking reference. If you booked through a third-party platform, their own cancellation policy may apply.

2.2 Failure to attend (no-show)

If you do not attend a confirmed tour without prior notice, no refund will be issued.

2.3 Cancellation by TouringCork

We reserve the right to cancel a tour at short notice in the following circumstances:

• Severe or dangerous weather conditions that would make the tour unsafe to operate
• Illness or injury of the guide
• Any other circumstances beyond our reasonable control

In the event of cancellation by TouringCork, you will receive a full refund or the option to transfer to a future date. We will not be liable for any consequential costs you may incur, including travel or accommodation expenses.

2.4 Weather policy

Our tours operate in all reasonable weather conditions. Cork’s climate means light rain is expected; we recommend appropriate clothing and footwear. Tours will only be cancelled in conditions that pose a genuine safety risk, as determined at our sole discretion. A light shower is not grounds for cancellation or refund.

3. Tour Conduct and Safety

3.1 Your responsibilities

By joining a TouringCork tour, you agree to:

• Follow all reasonable instructions given by the guide at all times
• Behave in a manner that is respectful to other guests, the guide, members of the public, and the historical sites visited
• Wear appropriate footwear and clothing for an outdoor walking tour
• Inform us in advance of any mobility limitations, medical conditions, or other requirements that may affect your participation
• Not consume alcohol or be under the influence of any substance in a manner that affects the safety or enjoyment of others

3.2 Right to refuse or remove

TouringCork reserves the right to refuse participation to any guest, or to remove any guest from a tour in progress, where their behaviour poses a safety risk or materially disrupts the experience of other guests. No refund will be issued in such circumstances.

3.3 Children

Children under 16 must be accompanied by a responsible adult throughout the tour. The accompanying adult accepts responsibility for the child’s conduct and safety during the tour.

3.4 Mobility and accessibility

Our walking tours cover approximately 2–3 kilometres of city-centre streets over 75–90 minutes. The route includes some uneven surfaces and cobbled areas. If you have any mobility concerns, please contact us before booking and we will advise whether the tour is suitable for you. We will make reasonable efforts to accommodate guests with accessibility requirements where possible.

4. Liability

4.1 Our liability

TouringCork holds public liability insurance. We take all reasonable steps to ensure the safety of our guests during tours. However, participation in an outdoor walking tour involves inherent physical risk. To the fullest extent permitted by Irish law, TouringCork’s liability for any claim arising from a booking or tour is limited to the amount paid by you for that booking.

4.2 Your property

TouringCork accepts no liability for loss, theft, or damage to personal belongings during a tour.

4.3 Third-party sites

Our tours pass through or near various public and private sites in Cork city. We accept no liability for conditions at these locations, including but not limited to road works, temporary closures, or changes in access.

4.4 Nothing in these Conditions

Nothing in these Conditions seeks to exclude or limit liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by Irish law.

5. Accuracy of Tour Content

TouringCork takes care to ensure that historical, scientific, and cultural information presented on our tours is accurate and well-sourced. However, historical knowledge is subject to ongoing research and revision. Where evidence is uncertain or disputed, we aim to present it as such. We do not accept liability for minor inaccuracies in tour content.

6. Photography and Recording

You are welcome to take photographs and personal video recordings during the tour for private, non-commercial use. By joining a TouringCork tour, you acknowledge that TouringCork may occasionally photograph or record tours for promotional purposes. If you do not wish to be photographed, please inform the guide at the start of the tour and we will take reasonable steps to accommodate your request.

You may not record or reproduce tour content — including the guide’s narrative, commentary, or scripts — for commercial purposes without our prior written consent.

7. Intellectual Property

All tour content, including route design, scripts, written materials, and digital resources provided to guests, is the intellectual property of TouringCork. Downloadable guest materials are provided for your personal use only and may not be reproduced, distributed, or published without our written permission.

8. Private Group Bookings

Private group tours are subject to these Conditions plus any additional terms confirmed in writing at the time of booking. Full payment is normally due at the time of booking. Where we have instead agreed a deposit in writing under Section 1.3, the balance is due no later than 48 hours before the tour, and cancellation within 7 days of the tour date will result in forfeiture of the deposit. Where full payment has been taken at the time of booking, cancellation of a private group booking follows the cancellation terms in Section 2.

9. Complaints

If you are dissatisfied with any aspect of your experience, please raise the matter with the guide on the day where possible, or contact us in writing at info@touringcork.com within 14 days of the tour date. We take all feedback seriously and will respond within 10 working days.

10. Data Protection

We process your personal data in accordance with our Privacy Policy, available at www.touringcork.ie. By making a booking you confirm that you have read and understood our Privacy Policy.

11. Governing Law

These Conditions are governed by and construed in accordance with the laws of Ireland. Any disputes arising from a booking or tour shall be subject to the exclusive jurisdiction of the Irish courts.

12. Changes to These Conditions

We may update these Conditions from time to time. The version in force at the time of your booking will apply to that booking. The current version is always available at www.touringcork.ie.

13. Homeplace maps

Homeplace Maps is a registered business name of Patrick Murphy, sole trader, 3 St Finbarr's Street, Cork, T12 N1NF, Ireland. CRO business name number 795276. Patrick also trades as TouringCork (CRO 786146), which runs this website and its checkout. Email hello@homeplace.ie. Phone +353 89 962 7172.

Who you buy from. Homeplace Maps and TouringCork are both business names of Patrick Murphy, sole trader, 3 St Finbarr's Street, Cork, T12 N1NF, Ireland. When you order a Homeplace map, your contract is with Patrick Murphy trading as Homeplace Maps. Email hello@homeplace.ie or phone +353 89 962 7172.

What a map shows. Each map shows how common a surname was across Ireland in the census years printed on it. The counts come from census records held by the National Archives of Ireland. A map shows where a name was concentrated. It does not trace your own family or prove where your ancestors lived.

Made to order. We make each map after you pay. Our print partners, currently Printful, Prodigi and PrintShrimp, print and frame it and send it to you. Maps come in three sizes: 30 x 40 cm, 45 x 60 cm (made as 18 x 24 in, about 46 x 61 cm) and 60 x 80 cm (made as 24 x 32 in, about 61 x 81 cm). Your parcel may come in the lab's plain box.

Standard and personalised maps. A standard map is the map in the product pictures: a catalogue name, in the size and frame you pick. A personalised map carries something you wrote or chose: your own line at the foot, a name or spelling outside our catalogue, a dedication, a title, a legend or a marker. Picking a size, a frame colour, a spelling or the Irish form of the name does not make a map personalised.

We print your own line exactly as you typed it. Check it in your order confirmation and tell us straight away if it needs fixing. For a name outside our catalogue, or a dedication, title, legend or marker, we email you a proof and print only after you approve it.

Prices and delivery. Prices are in euro and include delivery to every country we ship to. We are not registered for VAT in Ireland, so no Irish VAT is added. Delivery times show on each product page and at checkout. If we cannot meet the time we gave you, we tell you and you can cancel for a full refund.

Christmas. Order by Friday 4 December for delivery before Christmas, or by Tuesday 1 December for a map in a name outside our catalogue. We cannot guarantee Christmas delivery for orders after those dates. If our print partners set earlier dates, we show the new dates on the product pages.

Your rights. Returns, cancellations and faults are in our Return Policy. Nothing in these terms takes away your rights under Irish consumer law, including the Consumer Rights Act 2022.

Our designs. The map designs belong to Homeplace Maps. Your print is for your own home or as a gift. Please do not copy, scan or resell it.

Replies and complaints. Email hello@homeplace.ie with your order number and we reply within 1 working day. If your order needs a proof, a member of our design team contacts you within 2 working days. If we cannot settle a complaint, you can contact the Competition and Consumer Protection Commission (ccpc.ie). Buyers in another EU country can contact the European Consumer Centre Ireland (eccireland.ie). Irish law governs these terms.

TouringCork — info@touringcork.com — www.touringcork.ie